In early March, both Walgreens and Illinois Gov. The company had previously apologized for "delays or failures" some were experiencing with the website. That incident marked the third time in as many weeks that the company acknowledged issues with its online appointment scheduler. The company did not respond to multiple requests on how many people the glitch impacted, though hundreds of members of the "Chicago Vaccine Hunters" Facebook group posted and commented that they were experiencing the issue, calling it "a mess" and "so frustrating." "If supply does not allow us to vaccinate some of these patients, we will prioritize them for appointments as additional vaccine inventory is available. "We are committed to honoring vaccination appointments that have been scheduled in our system, and our team members are reaching out to all patients affected to attempt to accommodate them," the company continued. This issue has been resolved," a representative for Walgreens said in a statement on March 18. "A technical glitch allowed patients in select stores to book appointments for second dose time slots without also booking their first dose. The company apologized last month for a "technical glitch" with its website that booked second-dose vaccination appointments for several users without also booking the preceding first doses. Walgreens has faced scrutiny over issues with its scheduling process on multiple occasions since it began vaccinations in December. Walgreens noted that individuals have the option to reschedule their second dose appointment on the pharmacy's website or work with their local Walgreens location to reschedule for an earlier date based on appointment availability. "We plan to have an enhancement to our vaccine scheduler by the end of this week that will now allow individuals to schedule within three week timeframe for the second dose of the Pfizer COVID-19 vaccine." "We’re continuing to work on system enhancements to our scheduler to account for multiple manufacturers with different dose #2 schedules to automatically account for scheduling patients’ second dose either at day 21 or day 28," the statement continued. "We are automatically scheduling patients’ second doses to occur a minimum of 28 days following their first dose to ensure that no dose is administered earlier than the authorized intervals and patients are able to complete the series vaccination." "In many states, our stores carry COVID-19 vaccines from multiple manufacturers simultaneously, as determined by federal and state allocation," Walgreens said in a statement. Illinois Colleges Rarely Find Those Accused of Sexual Violence Responsible That timeframe is in line with the CDC's recommendations on the Moderna vaccine but is longer than that of the Pfizer vaccine. Through the online vaccine scheduler on its website, Walgreens has been automatically scheduling patients' second doses for 28 days after their first dose since it began vaccinations in December. The CDC says the second doses of both "should be administered as close to the recommended interval as possible, but not earlier than recommended" and that if a delay in the second dose is "unavoidable," either can be administered up to six weeks after the first, though limited data is available on the efficacy of the vaccines beyond that window. That timeframe is shorter than the recommended space between the two doses of Moderna's vaccine, which is 28 days or one month. The Centers for Disease Control and Prevention recommends that the two doses for the Pfizer-BioNTech vaccine be spaced three weeks, or 21 days, apart. Walgreens on Monday said it planned to change the COVID vaccine scheduler on its website following complaints that the pharmacy wasn't adhering to federal health officials' recommended timeline for some second doses.
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